State Farm® Insurance Agent Arlen Norwood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Barbara Raudabaugh
November 15, 2025
"I have always received great service from the associates at State Farm in Pine City. Ford, the Greeter is always happy to see you! Kelsie, Lexie and Fawn have taken care of my policy needs quickly and have thoroughly gone over any questions I may have. Believe me, there have been some crazy ones. I really enjoy that you can still go into the business, have interaction with great representatives and maybe even have a cup of coffee. State Farm has been with us since the 70's when Mr. Marshall Johnson was the agent."
Russell True
November 12, 2025
"Very happy with the service and the prices"
Ashley Albertson
November 12, 2025
"We’ve used Fawn Johnson for many years, she’s been the best and always so accommodating to our needs! Very quick and reliable when we have any questions or need help! Highly recommend her!"
Angela Rundquist
November 11, 2025
"The team at Arlen Norwood State Farm Insurance Agency has always been prompt, professional, and easy to work with. Recently, we had an issue with a claim, and Lexi McCormick handled it quickly and efficiently. Her excellent communication and attention made the process smooth and stress-free. I recommend this office for anyone looking for reliable and responsive insurance service!"
Chad Espeseth
September 9, 2025
"I have had them for years . I had to file a claim my agent Lexi went over and beyond making sure things got settled and taking care of. If you need insurance at a fair price call and ask for Lexi McCormick she is the best agent I have ever had. I am super grateful to have insurance with statefarm."
Larry Schumann
May 16, 2025
"Pine City office worked with me to move claim along. When timeframes got tight, they went the extra mile to help us get the claim settled."
Dylan Rosso
March 2, 2025
"Great service, they found a way to bundle and save me money. Highly recommend."
Karla Blake
February 22, 2025
"I have been a client of Arlen Norwood's agency for 30+ years. They take care of all of my insurance needs. I have over 10 different policies with them. Fawn and her team are very efficient and friendly when I call in with questions or need to make some changes. I value Fawn's experience and that of her team, and know that they are working with my best interest in mind."
Annette Hovatter
February 21, 2025
"I have been with the Pine City State Farm for over 45 yrs. They have the best customer service & makes me feel very comfortable all these years & always made claims easy for me. From insurance policies for my cars, home owners insurance, to the life insurance policies for my whole family. When my husband passed away 12 yrs ago, Fawn made it so much easier for me. Fawn had Ronnie’s (Cox) life insurance policy check almost immediately sent to me, which was exceptionally helpful, while I was grieving & dealing with funeral expenses & everything else! I have compared all my rates, to others companies, & State Farm has always been the best deal for me. I highly recommended State Farm for all of your needs!"
danielle hauge
February 21, 2025
"Great service highly recommend! really took the time to listen and answer all of my questions!"
Madeline Milless
February 21, 2025
"Lexi is super helpful and knowledgeable! Definitely recommend working with her."
Tyler Dahlstrom
February 20, 2025
"I have worked with a few different State Farm agencies throughout the country as I’ve moved around. The service at all the different locations has been good enough to keep me with State Farm but the service from Arlen Norwood has far exceeded expectations, specifically the help from Lexi. Lexi took the time to explain things in detail without getting frustrated when running multiple quotes for me to find the best option."
Dell Gross
February 20, 2025
"We have been with this agency for a number of years. Recently had a claim and were treated fairly. My saying on insurance is you can always find cheaper insurance but are they there when you need them? State Farm was for us!"
Kayla Lull
February 20, 2025
"It’s never fun to hit a deer and total your vehicle! But Kelsie at Arlen Norwood State Farm helped connect me to a claims adjuster and when it was time to purchase a new vehicle it was simple to call and get coverage started immediately! Kelsie recommended adding rental insurance on my new vehicle and I was grateful!"
Hannah Emerson
February 20, 2025
"Lexi was great! very helpful! Highly recommend!"
CJM2
February 20, 2025
"Awesome Agency! Lexi is outstanding to work with! I highly recommend!"
Sara Trout
February 20, 2025
"Lexi has helped me on many occasions! She’s the literal best, hands down. She replies quickly and will go above and beyond for her clients. I will never work with anyone else. She’s my fav."
Jimmy Kurtz
February 20, 2025
"Staff is always there to support and answer any questions I have! Great service! Highly recommend!"
Marty Mulder
February 20, 2025
"I have had both home & classic car insurance with Arlen & Fawn for many years now. They have always been a pleasure to work with."
Zachary Erickson
February 19, 2025
"great service! highly recommend!"
drew nelson
February 19, 2025
"Could not recommend this agency more! Always there to answer any questions you have and save you a few bucks if they can!"
John Hegge
February 19, 2025
"Always ready to help when needed!"
Greg Thody
February 18, 2025
"We are new to Arlen Norwood - State Farm. Our initial quote and sign-up experience with Alexis was excellent. Very efficient, friendly, answered all of our questions, and their home and auto package options were flexible to our all of specific needs."
kyle merth
February 16, 2025
"Been working with State Farm out of Pine City for 20 years now. Fawn and the rest of the team have always been extremely helpful and caring. They go above and beyond for their clients always, no matter the situation. I’m truly grateful to have such a great team to work with."
Bev Lent
February 13, 2025
"Staff is very knowledgeable. Excellent customer service. I have been with them for many years and have never been disappointed. Fawn is great to work with."