Skip to content
Profile photo of a State Farm Agent named: Arlen Norwood

State Farm® Insurance Agent Arlen Norwood

4.6 out of 5 average rating (54 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Arlen Dunbar

August 18, 2023

4  out of  5 rating by Arlen Dunbar
"Was acknowledged right away upon entering and got business done"

Mark J

August 8, 2022

5  out of  5 rating by Mark J
"Very friendly and there to help!!"

Cori Smerdon

July 15, 2022

5  out of  5 rating by Cori Smerdon
"Cannot say enough good things about this agency! I always get great service from Fawn and her excellent staff, and they make talking about insurance so easy. Any questions I have are met with care, and are answered fully and quickly. Highly recommend this office!"

Tansy Anne Major

July 14, 2022

5  out of  5 rating by Tansy Anne Major
"Very accommodating and great customer service!"

James Mayer

July 7, 2022

5  out of  5 rating by James Mayer
"Straight forward . No miss leading saved me money Katie and Fawn where really Awesome to work with!"

Jimmy Mayer

July 7, 2022

5  out of  5 rating by Jimmy Mayer
"Awesome staff never had an issue, Very friendly!"

Elizabeth Mayer

July 6, 2022

5  out of  5 rating by Elizabeth Mayer
"I would absolutely recommend Arlen Norwood State Farm company. They are professional and always take the time to ensure my husband and I receive the best rates for our vehicles and home insurance. The employees at this location have integrity, are hard working and have their clients best interest in mind."

Chad Hopkins

March 30, 2022

5  out of  5 rating by Chad Hopkins
"Great agents, giving only quality service you deserve. Highly recommended for any coverage's."

Sara Samuels

November 8, 2021

5  out of  5 rating by Sara Samuels
"We have been with State Farm for several years. My agent recently moved to this location and I am receiving very responsive care. You do not want to use insurance if you do not have to. A car recently that was unattended rolled into my car which was unattended and everything was handled quickly and my "baby" is getting repaired. They did all the processing and gave me the info I needed. Thanks."

Mitchell Miller

September 24, 2021

5  out of  5 rating by Mitchell Miller
"Always there with a smile to help when you need them. I moved from Pine City 18 years ago but I will keep Arlen as long as I have insurance needs. That should tell you something!!!!"

Destiny Radunz

March 27, 2021

5  out of  5 rating by Destiny Radunz
"Love my agent! She is so personable"

JOl Cha

December 21, 2019

5  out of  5 rating by JOl Cha
"The new agents are the best! State Farm has helped me bundle and save 100’s of dollars on my car, life and rental insurance. They are always so friendly and the payment process is so easy! Would highly recommend this agency!!"

Dale Schellbach

July 30, 2019

5  out of  5 rating by Dale Schellbach
"Great coverage with state farm and really like my agents in the Pine City locatio"

mouse poon

July 1, 2019

1  out of  5 rating by mouse poon
"I have never been treated so poorly by a company in my life. I called them three times with the intent of canceling before being charged. They answered once, took my name and number, and told me I'd be called back in 2-5 minutes. 3 DAYS later, I get into an email conversation with the agent. First she told me that I was lying and hadn't called today. When I told her I called 3 DAYS ago and never got a call back she also called me a liar and said they charged my account regardless. I'm actually in shock right now. Finally got it cancelled, without a refund for the 3 days it took them to contact me of coarse."

Big Riks Outdoors

April 22, 2019

5  out of  5 rating by Big Riks Outdoors
"Great Staff! Great coverage. Fawn will always make sure you are taken care of!"

Paul Kiefner

December 3, 2018

1  out of  5 rating by Paul Kiefner
"I called at 11:30am and left a message. Did not get a return call until 2:30 that afternoon. 4hrs to get a return call!!!"

Rob Springborg

July 5, 2017

5  out of  5 rating by Rob Springborg
"These gals and guys treat me like family, ,I was very impressed and very happy here with my dealings"

Robert Molberg

February 6, 2017

5  out of  5 rating by Robert Molberg
"I've purchased insurance through State Farm, and the Pine City office for 15 years. I can't see why it won't be another 15 years and longer! Fawn is awesome! You couldn't ask for a nicer agent."

Erik Johnson

February 6, 2017

5  out of  5 rating by Erik Johnson
"Working with the State Farm team in Pine City has been a fantastic experience! They are always helpful, and working for our best interests. Filing a claim has always been quick and painless, and they've been great on the follow up to make sure we're taken care of. First class rating for Fawn, leading the office team! Thanks for all the help you've given us, with the best coverage around!"

Mike Smerdon

February 3, 2017

5  out of  5 rating by Mike Smerdon
"Excellent service and great employees!"

Renos Yiangou

January 25, 2017

5  out of  5 rating by Renos Yiangou
"I worked with Fawn the manager for coverage of our cabin during the construction process and afterwards, then added and a car and an ATV, always very helpful and knowledgeable... now, I added my small business insurance with them too... great service and very helpful with all questions... always a pleasure to work with!!!"

Eric Williams

January 17, 2017

5  out of  5 rating by Eric Williams
"First and foremost, I would like to commend the professionalism and guidance that I was provided during my initial visit with State Farm. I just currently moved to the area and I can honestly say the staff made me feel sincerely welcomed and appreciated for my business. When I walked into their place of business, they did everything but throw down the red carpet to welcome my presence. I would recommend this State Farm location to anyone who is in the area or getting ready to relocate soon. Thank you for all you do State Farm!!!"

Ali Williams

January 15, 2017

5  out of  5 rating by Ali Williams
"State farm is the best I have had insurance with state farm for going 20years alway the best sevice and the lowest rates can imagine having insurance with anyone else. Bobby"

Allen Witcher

January 12, 2017

5  out of  5 rating by Allen Witcher
"While working with my previous insurance company to simply add a vehicle to my existing policy, I found myself in an overly bureaucratic, impersonal experience that inspired me to shop for another provider. I knew from friends that State Farm was both trustworthy and reliable but was unaware of their unwavering commitment to outstanding customer service. This could not have been more evident during my first encounter with Corinne Smerdon at Arlen Norwood in Pine City, MN. Ms. Smerdon's streamlined quote process was both personable and efficient. I was attentively offered a variety of coverage options to consider and felt like the team at Arlen Norwood would be a true advocate. Every encounter with Ms. Smerdon and her team has exceeded my expectations. Whenever I have had questions or needed any type of assistance, I have been helped immediately and treated like a part of their family. The team at Arlen Norwood is always available and truly ensures their clients are financially and legally prepared for the unexpected with a smile."


January 11, 2017

5  out of  5 rating by Storm
"I just moved to MN from WI and I have had two other State Farm agents before Arlen Norwood State Farm. I am working with Fawn, and let me tell you, she is THE BEST agent I have EVER worked with! She is polite, funny, and most importantly, she is very helpful, knowledgeable and responds to my requests! I cannot imagine the transition to MN being any easier than it was, and Fawn was a vital part of this. She does not push services on her customers, but she darn sure cares about them enough to make sure they have enough coverage. She is a great person to work with and I couldn't recommend her any more highly. If you need insurance in this area, don't go to a bigger city because you think the insurance will be better, go to Arlen Norwood State Farm! I am a Commercial/Agricultural lender for a bank in the area, and I send all my customers looking for insurance here."